Personal Consultation – Competent and Direct

Are you unsure which product best suits your needs or do you have questions about your order? Our customer service will be happy to advise you personally and assist you quickly and easily with your request.

We can help you with, among other things:

• Personal product consultation

• Questions about your order

• Repairs and spare parts

• Cancellations and returns

• General service inquiries

So that we can help you quickly

Please have the following information ready – if available:

• Order number or invoice number

• Email address used for your order

• Article number or product name

• A brief description of your request

This way, we can process your inquiry faster and provide you with the best possible support.

Our Service Hours

Monday to Thursday 08:00 am – 4:00 pm

Friday 08:00 am – 2:30 pm

Outside of our service hours, you can reach us anytime via our contact form. We will process your request as quickly as possible.